The number of frontline jobs in India declined by 17.5% in the fiscal year 2022-23 due to macroeconomic challenges and an uncertain economic environment, according to a report by BetterPlace. The report revealed that 6.6 million frontline jobs were created in the last fiscal year, compared to 8 million in the previous year. The logistics and mobility sector replaced e-commerce as the highest employment industry for frontline workers, while the integrated facility management and IT sector witnessed the highest demand growth.
“The decline in the overall number of frontline jobs during last fiscal can be attributed to cautious hiring by companies due to the macroeconomic headwinds,” said Pravin Agarwala, cofounder and group CEO of BetterPlace.Also, it comes after a year of aggressive hiring during FY22 when businesses opened up post-Covid, he said.The numbers may improve in the current year as the ongoing festive season is leading to a surge in demand for manpower with companies across all segments looking to hire a combination of on-roll, on third-party roll, and gig workers to meet the rise in consumption, Agarwala said.
