Here are some of the announcements the company made today at the event.
Amazon re:Invent continues today, and so does Amazon’s list of announcements. Here are some of the announcements the company made today at the event:
Amazon Q AI assistant announced
Amazon Q is a new generative AI-based assistant that is designed to help employees complete tasks related to their jobs. For example, it can help a developer build, deploy, and operate workloads, or help a call center employee create responses to say to customers.
“Amazon Q could detect a customer is contacting your rental car company to change their reservation. It would then generate a response you could send, detailing the company’s change policies and guide you through the step-by-step process of updating the reservation,” the company explained.
It leverages a company’s information repositories, code bases, and enterprise systems to better understand a company’s specific needs and provide accurate information.
RELATED CONTENT: What Amazon announced at AWS re:Invent 2023 Day 1
Amazon Bedrock updated with guardrails, knowledge bases, and more
The generative AI platform was improved with a number of different features. Customers can now implement guardrails to ensure applications built using Amazon Bedrock align with responsible AI principles.
It can also now make use of knowledge bases, which helps it provide customized and up-to-date responses.
The company also added agents to the platform, which allow the application to use the company systems and data sources to perform business tasks that require multiple steps.
