Discover the top 8 AI CRM Software. Learn about the features and pricing of these cutting-edge CRM Software Solutions.
Artificial intelligence (AI) customer relationship management (CRM) tools use AI algorithms to analyze customer data, predict customer behavior, personalize interactions, and automate tasks such as lead generation, sales forecasting, and customer service.
By integrating AI with traditional CRM software, you can gain actionable insights to help you manage your customers’ journey from their first interaction with your business.
There are hundreds of artificial intelligence CRM software and tools on the market, of widely varying functionality. We curated a list of the best AI CRM software to help you discover the best solution for your business. We reviewed each AI CRM software’s core features, pricing, pros and cons, and identified the purpose for which they are best suited.Top AI CRM Software Comparison: Comparison Chart
Here is a head-to-head feature summary of the top-rated AI CRM software and each tool’s starting price.Please note: all ratings are based on a scale of 1 to 5, with 5 being the best.Salesforce: Best AI CRM Tool for Advanced FeaturesOverall rating: 4.05
Pricing: 4.13
Feature set: 5
Ease of use: 4.5
Support: 4
Salesforce’s CRM provides companies with a centralized platform to store and access customer information, track sales leads, manage marketing campaigns, automate workflows, and streamline customer service. The software stands out for its many advanced CRM functionalities, such as lead management, opportunity tracking, email integration, analytics, and automation, enhancing sales and customer management processes.
Salesforce’s artificial intelligence solution, Einstein, helps businesses automate and optimize their sales and marketing processes. It uses algorithms to analyze data, provide recommendations, and predict customer behavior, ultimately improving sales and marketing effectiveness.
The platform is highly customizable and can be tailored to suit the specific needs of a wide array of organizations. It also integrates with various third-party applications, further enhancing its capabilities as an agile CRM tool.Pros and ConsPricing
Salesforce offers a 30-day free trial.
Starter Suite: $25 per user per month.
Professional: $80 per user per month.
Enterprise: $165 per user per month.
Unlimited: $330 per user per month.
Unlimited+: $500 per user per month. Features
Built-in AI functionalities.
Lead management, assignment, routing, and scoring capabilities.
Customizable reports and dashboards.
Opportunity management and scoring.
Offline mobile functionality.
To learn about the larger landscape of leading AI software, read our guide: Best Artificial Intelligence Software 2024HubSpot: Best Free AI CRM Tool With Advanced CapabilitiesOverall rating: 4.05
Pricing: 5
Feature set: 4.25
Ease of use: 5
Support: 3.5
HubSpot is an all-in-one inbound marketing, sales, and customer service platform that provides a suite of integrated tools to help businesses attract visitors, convert leads, and close customers. Though HubSpot offers paid plans, we ranked it as the best free CRM tool with advanced functionalities due to its generous free plan. HubSpot’s free CRM plan offers the necessary features to run simple sales and marketing activities, such as user management, email tracking, deal tracking, and basic reporting.
HubSpot offers AI functionalities such as chatbots and leads scoring and tools for content management, sales management, marketing management, and customer service. It aims to help businesses grow by aligning marketing, sales, and service efforts to create a unified and personalized customer experience.Pros and ConsPricing
14-day free trial available.
Free Tools: Available at no cost.
Starter: $30 per month or $240 per year. Includes up to two users each for Sales and Service Hubs.
Professional: $1,781 per month or $19,201 per year. Includes up to five users each for Sales and Service Hubs.
Enterprise: $5,000 per month, billed at $60,000 per year. Includes up to 10 users each for Sales and Service Hubs. Features
It offers marketing tools like conversational bots, reporting dashboards, email automation, landing pages, list segmentation, and more.
Multi-language content creation – lets you create multilingual variations of website pages and blog posts in HubSpot-supported languages.
AI email writer.
AI blog writer and meta description generator.
Predictive sales forecasts.
Automatic workflow descriptions. Monday.com: Best AI CRM for customizabilityOverall rating: 3.40
Pricing: 3.48
Feature set: 2.75
Ease of use: 4.5
Support: 5
While Monday.com is primarily known as a project management and team collaboration tool, it also offers a sales AI CRM product that is highly customizable. Monday.com’s sales CRM platform lets you collect and score leads, build automation, and manage your sales pipeline.
Monday.com stands out for its extensive flexibility and customizability, allowing you to customize the CRM software to fit your business needs. It features drag-and-drop functionality that lets you create and modify fields, pipelines, and workflows to match your sales process.
It offers AI-charged features such as email composer, enabling you to create emails using AI smart template suggestions. The AI assistant can summarize long topics and craft complex AI-suggested formulas for your company’s needs.Pros and ConsPricing
14-day free trial available.
Basic CRM: $15 per seat per month, billed monthly, or $12 per seat per month, billed annually — minimum of three seats.
Standard CRM: $20 per seat per month, billed monthly, or $17 per seat per month, billed annually — minimum of three seats.
Pro CRM: $33 per seat per month, billed monthly, or $28 per seat per month, billed annually — minimum of three seats.
Enterprise CRM: Custom quote. Features
Email sync and tracking.
AI-assisted email composition, advanced HTML editing, and customizable email templates.
Activity management.
Pipelines, targets, and team performance tracking.
Sales forecasting.
To find additional AI tools that can support your business, read our guide: Top Generative AI Apps and ToolsZoho: Best for Extensive AI CapabilitiesOverall rating: 4.09
Pricing: 5
Feature set: 3.63
Ease of use: 5
Support: 5
Zoho CRM allows businesses to capture and organize customer information and leads, track their interactions, and manage their sales pipeline.
