Salesforce has announced the public beta of Einstein Copilot. It can currently be used in Salesforce’s Sales Cloud and Service Cloud in English for customers in the United States.
Salesforce, the company behind Slack, has announced the public beta availability of Einstein Copilot, a new generative AI assistant for CRM. What’s unique about Einstein Copilot is that it allows customers to use their own private and trusted data to generate better answers, and Salesforce ensures that your data is managed strictly.
According to the company, Einstein Copilot is embedded into its AI CRM applications and can answer questions, summarize content, create new content, interpret complex conversations, and automate tasks for users.
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USA — software Salesforce introduces Einstein Copilot in public beta: Redefining CRM with AI assistance