The CBP One app isn’t working amid the global technical difficulties.
The app used by migrants to cross the U.S.-Mexico border has been hit by the global Microsoft outage that is affecting banks, airlines and businesses around the world.
The CBP One app, used by people crossing the border, is experiencing technical issues. Waiting times aren’t being displayed in the app, and users are being directed to an error when they attempt to check. The CBP desktop website also appears to be experiencing technical difficulties following the Microsoft outage.
The app allows asylum seekers and migrants to schedule appointments with border officials. Migrants who wish to enter the U.S. legally are required to access the CBP One app to request an appointment at a landport of entry to the country. It is the only way, bar a few rare exceptions, to request asylum on the U.S.-Mexico border.
Microsoft says users worldwide are unable to access various Microsoft 365 apps and services in a global outage.
