Although still in trial mode, the official hotline is designed to address any connection issues that pop up for Starlink subscribers.
SpaceX is finally addressing one of Starlink’s sore spots by offering a customer support phone number for subscribers in the US and Canada.
On Wednesday, a Facebook user noted that SpaceX added a customer support number in the official Starlink app. The company’s Starlink support pages also now list the phone number, although it’s buried in the FAQ section.
SpaceX is directing users to call the number if they can no longer connect to the internet.
