Industry-standard features for an attractive price
Much like the company’s other communications products, RingCentral Video provides a feature-rich experience at a reasonable price. Top capabilities of the video conferencing service include highly accurate live transcription, useful in-meeting collaboration tools (such as a presentation mode and whiteboards), and seamless switching between devices during a meeting. Its user experience is also highly welcoming, and we appreciate the robust functionality of the free version. RingCentral Video falls just shy of our Editors’ Choice winners for the category: Webex by Cisco goes even further with engagement features, and Zoom Workplace packs tons of productivity tools that extend well beyond video meetings.Pricing and Subscription Plans
RingCentral’s free Video Pro tier supports an unlimited number of video meetings (for up to 50 minutes and 100 participants). You also get in-meeting annotating, content sharing, and whiteboard features. This plan supports AI-generated meeting insights and transcriptions, too. For comparison, both Webex and Zoom restrict similar AI features to paid tiers.
The Video Pro+ tier ($10 per user per month, billed annually) adds end-to-end encryption for video meetings and messaging, as well as support for single sign-on (SSO). This plan also unlocks administrative capabilities such as advanced analytics, delegate scheduling, and user management. Meeting length and participant limits increase to 24 hours and 200 participants, respectively. It saves 100 hours or one year’s worth of meeting recordings (up from five hours or 7 days with the free tier).
RingCentral offers a Webinar tier ($30 per organizer per month, billed annually) if you need to conduct large-scale video meetings, like town halls. It supports a maximum of 500 attendees per meeting to start, but you can pay up to $2,700 per organizer per month (billed annually) for 10,000 attendees. These meetings can last up to 12 hours. The Webinar plan includes several AI-powered features for writing meeting descriptions, translating Q&As, and preparing answers to likely attendee questions. You can also livestream your webinar directly on YouTube. ClickMeeting’s webinar-focused plans are pricier.
RingCentral also offers a hybrid conference room solution called Rooms ($39 per room per month, billed annually). It accommodates other video conferencing services and works best with RingCentral’s certified hardware.
RingCentral’s plans compare favorably with Webex’s and Zoom’s. All three services have free tiers with similar features, though RingCentral Video supports slightly longer meetings. Its Video Pro+ tier costs a bit less than the equivalent Webex Meet ($12 per user per month, billed annually) and Zoom Workspace Pro ($13.33 per user per month, billed annually) plans. RingCentral supports twice as many attendees as Zoom at this level, but the latter allows for longer meetings and includes productivity features like calendar and email clients, document editing, and task management. Webex matches RingCentral’s limits. GoTo Meeting’s Professional tier ($12 per user per month, billed annually) doesn’t place any limits on meeting length and supports up to 150 participants.
Keep in mind that you get RingCentral Video features as part of RingCentral’s RingEx product, which includes a full-on VoIP component. Interface and Ease of Use
RingCentral’s desktop and web apps are identical, which I like to see. You can even browse and install plug-ins (of which there are many) directly from the former. The service’s mobile apps (available for Android and iOS) have all the same features as the desktop and web versions, including the ability to access previous meeting recordings.
