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Zomato, the popular online food delivery platform, has reportedly laid off up to 600 customer support employees, just a year after hiring them.The reported layoffs came as the company faces challenges in its core food delivery business and rising losses in its quick commerce subsidiary, Blinkit.According to reports, the company had hired nearly 1,500 employees last year through its Zomato Associate Accelerator Program (ZAAP) to fill customer support roles.However, in recent weeks, many of these employees have been let go without any prior notice or opportunity to improve their performance, the report added.The employees who were fired received one month’s salary as compensation, but the layoffs were reportedly based on issues like poor performance and punctuality.
