Coinbase says hackers are bribing its support agents for information on customers, which they use to steal funds. Coinbase has promised to reimburse those who fell for the scam.
Hackers have been stealing Coinbase customer information by bribing the company’s overseas support agents for access.
The scheme affects a «small subset of customers», the popular cryptocurrency platform said on Thursday. «Their aim was to gather a customer list they could contact while pretending to be Coinbase—tricking people into handing over their crypto,” the company wrote in a blog post.
Fortunately, the hackers had no access to user passwords, two-factor authentication codes, or the private keys for any cryptocurrency accounts.
Still, in some cases, the cybercriminals successfully phished affected customers using stolen data, which included names, addresses, phones, email addresses, the last four digits of Social Security numbers, “masked bank account numbers,” government ID images such as driver’s license, along with balance snapshots and transaction histories.
