It’s a tale as old as time; a wireless customer is charged for items he didn’t order, including an iPhone.
Here’s another disturbing story about a customer of one of the Big 3 wireless providers in the U.S. who might have been ripped off. The latest scam involves an AT&T rep who allegedly ripped off a customer. The whole thing started a month and a half ago when a gentleman went to an AT&T Authorized Retailer seeking to purchase a new phone. He was looking to escape the «walled gardens» of iOS for the customization offered to users sporting an Android handset. The store did not have the phone he wanted in stock, so it was shipped to his home. But that is when the problem began.
After going through a successful triple bypass, he receives a $900 bill from AT&T. Nine out of 10 Cardiologists would probably prefer that a patient who recently had a triple bypass or any other kind of heart surgery not have to face a $900 wireless bill while recovering. The customer claims that the bill showed that he added a new line, a new iPhone, and the Android phone that was shipped to his home. The problem is, he only ordered the Android phone.
This type of situation has become so common, and many will say that it is more common with third-party owned and operated stores.
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USA — IT AT&T Authorized Retailer allegedly scams a customer who just had a triple-bypass