The old crutch for lazy students is being eaten alive by the new crutch for lazy students.
If you were a lazy college student during Covid, imagine a time traveler from five years in the future telling you that something kind of like Chegg is coming soon—but this thing lets you be even lazier. In fact, in five years, Chegg will restructure its company completely because it’s suffering so badly from competition with this new thing, this person says. You would probably ask Chegg to tell you why time travel is impossible, get an answer in fifteen minutes, and brush off this person as a lunatic.
But as we all know, that thing is ChatGPT, along with other AI products like Google’s AI overviews. A Chegg representative admitted as much on Monday, saying the “new realities of AI and reduced traffic from Google to content publishers have led to a significant decline in Chegg’s traffic and revenue,” according to Reuters.