OpenAI is partnering with Walmart to let shoppers make purchases directly within ChatGPT, furthering the artificial intelligence company’s push to turn its chatbot into a virtual merchant as it seeks to boost revenue.
OpenAI is partnering with Walmart to let shoppers make purchases directly within ChatGPT, furthering the artificial intelligence company’s push to turn its chatbot into a virtual merchant as it seeks to boost revenue.
In an Tuesday announcement, Walmart said the new offering will give customers the option to “simply chat and buy.” That means the retailer’s products would be available through instant checkout in ChatGPT — allowing users to buy anything from meal ingredients or household items, to other goods they might be discussing with the chatbot.
“For many years now, eCommerce shopping experiences have consisted of a search bar and a long list of item responses,” Walmart CEO Doug McMillon said in a prepared statement.
