Microsoft has launched new integrations that bring Dynamics 365 and Teams closer together, as well as new security services like Lighthouse.
Microsoft today announced updates across its Microsoft 365 portfolio, which spans Microsoft Viva, Dynamics 365, Teams, and more. Beginning this week, Dynamics 365 and Teams are more closely integrated, and partner features with Viva are debuting alongside security enhancements and app monetization changes. Now, Dynamics 365 users can invite anyone in an organization to collaborate on customer records within the flow of a Teams chat or channel. Moreover, they can add a Teams meeting to appointments and capture notes, or create a Teams meeting when adding an appointment. Users can also capture notes during a Teams call, which are saved in the timeline of a Dynamics 365 record — preventing those without the appropriate permissions from accessing the data. New notification options in Teams are designed to keep stakeholders alerted to updates. Users can select specific chats and channels through which notifications are sent, as well as set the frequency of notifications and decide whether adaptive cards accompany the notifications. In a related development, new apps are coming to Microsoft Teams in partnership with independent software vendors (ISVs) like Atlassian, Salesforce, ServiceNow, and Workday. Microsoft says that ISVs will soon be able to sell their apps directly within Teams and offer private pricing, taking advantage of Microsoft’s newly reduced marketplace fees. The Teams enhancements follow developer-focused updates in May 2021 designed to help developers build more unique scenarios, including shared stage integration, new meeting event APIs, Together mode, and media APIs with resource-specific content.
