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Robinhood knows it angered many retail investors earlier this year when the trading app halted buying of GameStop, AMC, and …
Good Subscriber Account active since Robinhood knows it angered many retail investors earlier this year when the trading app halted buying of GameStop, AMC, and other meme stocks amid an epic rally — and the company has pledged to earn back the trust of frustrated customers. In a roadshow event Saturday ahead of its planned initial public offering, Robinhood cofounder and CEO Vlad Tenev said the company is «focusing on is making sure we fix the issues that led to customers being upset.» The app’s growth has been «amazing,» he said, but «it has led to some real challenges.» «We’re committed to learn from these experiences and help ensure they never happen again,» he said. Robinhood drew customers’ ire when it halted the buying of GameStop and other meme stocks during a Reddit-fueled frenzy in January, only allowing users to sell.
