Freshteam is a cloud-based HR software solution that aims to modernize all the demands of a busy HR department.
Freshteam is the result of a decade-long journey from the parent company Freshworks, which was founded in 2010 and focuses on cloud based software. Other products in its library include Freshdesk for customer service, Freshservice, and Freshsales. As this company grew, notable milestones include a rating as a “Top 25 Private Cloud Company to Work for during COVID-19,” and an IPO in 2021 that landed them on the Nasdaq Global Select Market. Currently, Freshworks claims that it has approximately 50,000 companies using its software. For starters, we note the 21-day free trial, and appreciate that no credit card is required during the trial. Also, there is the option to pay for a plan monthly, or annually and by prepaying for the year, the price is adjusted to include two months for free. We also appreciate that there are no contracts or cancellation fees. Finally, there is a free tier available. The lowest tier is called Free, and does indeed not have any cost. Also, don’t think this is some time limited offering, as Freshworks even says that it is “Free forever.” It can be used for up to 50 employees, can publish up to 3 job postings, has an employee directory and email integration, and even includes the mobile apps, but does not have all the support options. Moving up a tier takes us to Growth, the lowest of the paid tiers. It has an affordable cost of $1.20/employee/month, which is quite inexpensive, until you realize that there is also a Platform Fee of $71/month, which is pretty inconsequential to a large business, and kind of high for a smaller one. This plan includes everything from the Free tier, but can be used on an unlimited number of employees, and can also publish up to 20 job postings. Additional features encompass the management of unlimited employee documents, full phone, email and chat support, time off approval workflows, and interview scheduling with the Google and Outlook calendars.
