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The company behind ChatGPT will propose measures to resolve data privacy concerns that sparked a temporary Italian ban on the artificial intelligence chatbot, regulators said Thursday.
The Italian data protection authority, known as Garante, last week blocked San Francisco-based OpenAI’s popular chatbot, ordering it to temporarily stop processing Italian users’ personal information while it investigates a possible breach of European Union data privacy rules.
Experts said it was the first such case of a democracy imposing a nationwide ban on a mainstream AI platform.
In a video call late Wednesday between the watchdog’s commissioners and OpenAI executives including CEO Sam Altman, the company promised to set out measures to address the concerns. Those remedies have not been detailed.
The Italian watchdog said it didn’t want to hamper AI’s development but stressed to OpenAI the importance of complying with the 27-nation EU’s stringent privacy rules.
The regulators imposed the ban after some users’ messages and payment information were exposed to others.
