Canadian cellphone carrier Bell issued an official warning about the issue earlier this week, saying users of the Pixel 6 and up should ensure they have alternative ways to contact emergency services.
Users on social media are reporting an unsettling issue where their Pixel smartphones are failing to call 911 and other emergency services successfully.
Earlier this week, one Pixel 9 Pro user posted a report—first spotted by Android Police—stating that he attempted to make an emergency call during a gas leak but had to have his friend make the call instead. He claims his Pixel 9 repeatedly asked him to turn on Wi-Fi or turn off airplane mode before then freezing and restarting on its own.
Meanwhile, a different Pixel 8 user claimed it took over 10 minutes for him to make an emergency call, as his device required him to enable Wi-Fi calling, despite his cellular connection being strong.
