For any Xbox Series X owners who have suffered from random controller disconnects, Microsoft says it is aware of the problem and working to fix it.
While millions of gamers are still struggling to find a retailer that have an Xbox Series X in stock, those who already have their hands on the device may have noticed that their controllers aren’t staying connected to their consoles. Microsoft is now acknowledging the problem and is promising to fix it. For many Xbox Series X users, controllers disconnecting from the console can appear random or sporadic. In other cases, it occurs while playing a specific game, which some (including our own reviews editor Alex Cranz) have attributed to interference with their home wireless network. However, for anyone who has spent some time browsing Microsoft’s support forums or threads like this one on Reddit, it’s clear the Xbox Series X’s troubles maintaining a connection with its controllers isn’t an isolated issue.
