Start United States USA — software Optus believes telco customers want the ability to disconnect

Optus believes telco customers want the ability to disconnect

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Telco is adding functionality to its app for customers to pause connectivity to devices.
Customers of Optus will soon have the ability to pause the very product they are paying for — telecommunications connectivity. The telco has said the functionality available in its My Optus app will allow „our customers the freedom to ensure they enjoy the time that matters most“. Switching off connectivity will be per device, with a timed period of unconnectedness. „Optus is pioneering digital and customer innovation through a ‚one click‘ solution that works across mobile and home WiFi connections; across Optus connected services and all devices connected via WiFi on Optus NBN plans with the latest Optus supplied modems, on the same account and household,“ Optus vice president of TV, content, and product development Clive Dickens said.

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