WhatApp not working? Is the service down or is the problem local to you? Here’s how to find out what’s happening and some fixes to try.
At the time of writing WhatsApp is experiencing issues which appear to be related to the servers it runs on. Facebook and Instagram are also down, and all three are services owned by Facebook. Users are reporting the problems on Twitter and DownDetector is showing a huge spike from around 4pm on Monday 4 October. It’s likely Facebook will fix the problems quickly, but it’s a very widespread issue. WhatsApp can go down unexpectedly at any time of day or night. Find out whether there are WhatsApp problems in your area. On a normal day when it’s just you having problems with WhatsApp and your friends are telling you theirs is working fine, here are some tips to fix things. WhatsApp is an online service, which means you must have an active internet connection in order to use it. Fire up the browser on your smartphone and try to browse to a new web page, or open and refresh another online service such as Facebook or Twitter. If your internet connection appears to be working, move on to the next tip. If you can’t get online at all there are several things you can try.
