What The Points Guy website calls “the largest operational meltdown in Southwest’s history” is continuing, with the airline canceling 2,900 flights on Monday alone and delaying anoth.
What The Points Guy website calls “the largest operational meltdown in Southwest’s history” is continuing, with the airline canceling 2,900 flights on Monday alone and delaying another 800. That represents about 85% of Southwest’s flights for the day.
While other major carriers are nearly back to a normal flight schedule, Southwest is suffering inexplicable delays and cancelations, enraging hundreds of thousands of people.
That’s not the worst of it. By 11 p.m. ET on Monday night, the carrier had already canceled more than 2,400 flights for Tuesday and over 2,300 for Wednesday. Flight rebooking for stranded passengers will not be available until Friday, according to CNN. And the airline announced new bookings won’t be available until January 3.
“As the storm continued to sweep across the country, it continued to impact many of our larger stations, and so the cancelations just compiled one after another to 100 to 150 to 1,000,” Southwest spokesman Jay McVay said at a news conference at Houston’s William P. Hobby Airport on Monday night.
“With those cancelations and as a result, we end up with flight crews and airplanes that are out of place and not in the cities that they need to be in to continue to run our operations.
