Some consumers in the U.K. who ordered an iPhone 15 Pro Max are receiving fakes or other iPhone models instead.
Imagine ordering an iPhone 15 Pro Max directly from the Apple Store but when the phone arrives, it’s a fake, or an iPhone 14, or an iPhone SE. This seems to be taking place too often in the U.K. as complaints have popped up on Apple’s community forum (via AppleInsider). Check out this post by a user named „Sabila89“ who writes, „We ordered 2 iPhone15 Pro Max for delivery from Apple and the phones which were delivered are iPhone 14 Pro Max, with blocked IMEI numbers. Now Apple is not refunding us. We have been ripped off our hard-earned money. Can someone please guide how to proceed with this situation?“
Several U.K. consumers ordered an iPhone 15 Pro Max from Apple and received a different handset instead
A similar situation happened to several U.K. consumers including one using the name „RobWhistler“ who wrote, „I ordered an iPhone 15 Pro Max in Blue Titanium and received a fake iPhone 14 Pro Max – realised after opening the box and seeing a lightning port at the bottom instead of a USB-C! Reported to Apple, reported to the Police, reported to Barclays. Nobody cares and I’ve been told that after two Apple investigations and one by Barclays that no further action will be taken, no refund, no replacement.
