Third-party supplier blamed for outage that’s left up to 32 million customers blocked from using data services
O2 is experiencing a severe outage to data services with customers across the UK unable to access 4G and network features since early this morning.
Users have been reporting issues since 04.45 today, according to system information site DownDetector, which shows a spike of complaints and severe outages across the entirety of the UK.
O2 confirmed it was aware of difficulties with its data services in a tweet sent this morning at approximately 07:30, and subsequently confirmed the source of outage lies with a software issue in a third-party supplier’s IT system.

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