Some tech reviewers of the Galaxy Fold said the phone malfunctioned after only a day or two of use.
South Korea’s Samsung Electronics said it has received « a few » reports of damage to the main display of samples of its upcoming foldable smartphone and that it will investigate.
Some tech reviewers of the Galaxy Fold, a splashy $1,980 (roughly Rs. 1.4 lakhs) phone that opens into a tablet and that goes on sale in the United States on April 26, said the phone malfunctioned after only a day or two of use.
« We will thoroughly inspect these units in person to determine the cause of the matter, » Samsung said in a statement, noting that a limited number of early Galaxy Fold samples were provided to media for review.
The problem seems to be related to the unit’s screen either cracking or flickering, according to Twitter posts by technology journalists from Bloomberg, The Verge and CNBC who received the phone this week for review purposes.
Samsung, which has advertised the phone as « the future », said removing a protective layer of its main display might cause damage, and that it will clearly inform customers such.
