By offering the same products as most medical alert services, Medical Care Alert does little to make itself one of the best choices for seniors.
Similar to most medical alert services, our Medical Care Alert review focuses on the company’s three package of medical alert systems for seniors. The only significant difference is the mid-range package, the Home & Yard. This medical alert system features a pendant with a speaker, allowing you to speak with emergency operators if you have an emergency directly rather than from rooms away over the loudspeaker of a base station. This is why it has the name, Home & Yard, because you can still communicate with emergency responders even if you fall out in your garden.
Aside from the unique Home & Yard package, there is little to differentiate Medical Care Alert from other medical alert services. The company uses the MyTrex system, like many other services and the pricing is average. The one bright spot is the quality of the emergency response operators.
Medical Care Alert features the MyTrex MXD medical alert system, which is widely used in the industry. While it lacks an LCD display and the audio quality is not as good as the system offered by MobileHelp, it is the loudest system on the market, which is necessary if your senior loved one falls in the basement and needs to hear the operator from the base station upstairs. That said, the volume of the MyTrex has its drawbacks. Some of the systems we tested sounded good, but some sounded downright terrible, which is to be expected when such a small speaker is pushed to its limits. We recommend testing the speaker as soon as you get it and returning it if the audio quality makes it difficult to understand the emergency operators.
Our favorite package is the Home & Yard. This is a unique medical alert system that bridges the gap between an in-home and mobile system. This system features an in-home system but includes a wireless pendant with a speaker, not unlike a mobile medical alert system.
