The supermarket giant is handing out triple Flybuy points and offering free delivery for online orders as an apology to customers.
Coles supermarkets nationally were hit with what the company described as a « technical issue » last Friday evening. The unidentified glitch forced customers to abandon their shopping trolleys as the supermarket giant was unable to process any transactions at checkout. Coles Express and Coles Liquor stores, however, remained open for trade. The retailer later took to Twitter to confirm the glitch was resolved and its stores had reopened. « Coles supermarkets nationally have reopened after a technical issue meant we were briefly unable to process transactions this afternoon. We thank our customers for their patience, » it wrote. ZDNet has contacted Coles to understand the cause behind the glitch. Coles has since apologised to customers, offering its supermarket and Liquorland customers triple Flybuys points on their food, groceries, or liquor purchases during the weekend, and free delivery for all online orders when customers spend AU$50 or more until October 18.
