Telco says it lost customers over a change in mobile coverage.
Aussie Broadband has continued its impressive revenue growth, reporting a 49% increase to AU$237 million for the first half of fiscal 2022 to December 31 when compared to the same period last year. During the half, the company made a AU$390 million bid for Over the Wire, and when those costs are excluded, Aussie Broadband reported earnings before interest, tax, depreciation, and amortisation (EBITDA) of AU$9.1 million, a 7% increase on last year. In its first-quarter results, the company said it only had 3,000 customers left to switch from Telstra to the Optus network, and on Tuesday said that work was now completed. « Mobile net additions for 2Q were 2,647 or 31% lower than in 1Q due to a combination of factors including limited availability of mobile handset options, some loss of services due to coverage following the migration to the Optus network, and delays in providing the ability for customers to sign up online for mobile services, » Aussie Broadband said. « Limited handset availability (due to global chip shortages) has hindered growth in mobile services. The team is presently working to expand the handset range available to Aussie customers. » Nevertheless, the company reported it increased mobile customers 70% year-on-year to 32,200. On its fixed broadband network, the company reported connections grew 45% compared with last year, and consisted of 422,000 residential lines, up 35%, almost 45,500 business connections which represent 67% growth, and wholesale customers spiked from 1,800 last year to 27,286.
