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Maxident review

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Maxident offers a comprehensive dental practice management suite and it shows why they have lasted for so many decades.
In 1980, Maxim Software Systems was started, with their offering, Maxident that has stood the test of time. Headquartered in Winnipeg, Canada, this software is popular on three different continents. Maxident is its flagship offering, a premier dental practice management solution for maximizing efficiency and streamlining operations for dental clinics and offices. To run a modern and busy dental practice, Maxident offers numerous innovative functions. The scheduling functions of Maxident benefit the front office. We appreciate that different providers are color coded in the appointment scheduler, making this a neat solution for multiple provider practices. Appointments get tracked further via color codes highlighting each step of the process: “Booked, confirmed, checked-in, in hygiene, in the operatory, checked-out…” tracking the flow of patients right from the appointment screen. Smooth check-ins are the goal also. This starts by patients completing their paperwork electronically, and routing it directly into their file. Dividends of this approach include a higher accuracy of information, and frees up the front office staff for other activities. A theme that runs throughout Maxident is the streamlining of operations throughout your dental office. One example is that digital radiographs are submitted for immediate insurance approval electronically to save time on the usual back and forth process to pre-approve a treatment. This process is performed via a process that is safe and secure, and run by the ITRANS dental claims service, a popular platform. This facilitates the approvals in a speedier fashion, avoiding the delays inherent with sending dental radiographs via postal. Electronic features are plentiful throughout Maxident. Towards a paperless office, users can scan any paperwork directly into the patient’s chart, which eliminates having to both store and maintain a separate paper file. Maxident supports marketing efforts, such as sending messages out instantly to all of the practice’s patients, in order to increase communication and patient engagement.

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