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Buttigieg tells airline CEOs to provide free meals, lodging for travel chaos

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US airlines should provide a free meal to passengers whose flights have been delayed and lodging for those that had their trips canceled due to ongoing travel chaos, Transportation Secretary Pete Buttigieg asserted in a letter to the CEOs of top carriers.
Buttigieg called ongoing flight disruptions across the US “unacceptable” as Americans prepare for trips over the busy Labor Day holiday weekend.
He noted that 24% of domestic flights on US airlines were delayed through the first six months of the year, while more than 3% were canceled.
“The Department asks that airlines, at a minimum, provide meal vouchers for delays of 3 hours or more and lodging accommodations for passengers who must wait overnight at an airport because of disruptions within the carrier’s control,” Buttigieg said in the letter.
“Regardless of the cause of the delays or cancelations, the Department expects airlines to provide timely and responsive customer service during and after periods of flight disruptions,” he added.

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