OpenAI’s chatbot is moving into the business world, and Slack is the latest to make use of its potential.
Slack (opens in new tab) has released a beta build of its messaging service with ChatGPT as an integrated app.
In a joint announcement by Salesforce and OpenAI, the teams behind the online collaboration tool (opens in new tab) and AI writer (opens in new tab) revealed the new feature will bring AI-powered messaging and assistance tools to the platform to help streamline workflows.
Citing research (opens in new tab) conducted by Salesforce, the announcement commented that IT leaders believe generative AI (opens in new tab) can increase efficiency and « take advantage of data ». For this reason, the ChatGPT app within Slack « combines knowledge found in Slack with the intelligence of ChatGPT, empowering customers with the information they need to move work forward faster. »Improved efficiency
ChatGPT is a Large Language Model that can be asked questions or prompts in a normal way and respond in a human-like fashion.
