Firm has data from ‘when criminals try to attack’ and its Eagle-i technology suggests what action is needed
BT has said it is increasingly using artificial intelligence to help it detect and neutralise threats from hackers targeting business customers amid repeated attacks on companies.
The £10.5bn group is aiming to build up its business protecting customers from online criminals and has patented technology that uses AI to analyse attack data to allow companies to protect their tech infrastructure.
British businesses are routinely facing hacking attempts, and some recent high-profile victims have included including the outsourcer Capita, Royal Mail and British Airways.
BT has 725 AI-related patents and patent applications in Europe, the US and China.
Bas Burger, the chief executive of BT Business, the division of BT dealing with business customers, said: “We have all this data around when criminals try to attack, such as time of day, what type of attack, and we have suppliers to help us with the information … all data we enrich and then we have a piece of AI running across it.
