The carrier is sending out text messages to notify users about the $20 credit, which will be applied to a future bill. Some, however, say it’s not enough to cover a lost day of work.
Verizon is now distributing the $20 credit it promised following Wednesday’s outage. You’ll need to redeem it proactively, though the process seems easy.
The carrier will send a text when the credit is available. As you can see in the message received this morning by a PCMag staffer, Verizon apologizes for the outage and says: « We would like to extend you a $20 account credit that can be easily redeemed via the link below. »
Clicking the link takes you to the Verizon app, where you’ll see a « Redeem Now » button.
