Last year, Samsung had quite the disaster with the Galaxy Note7 smartphone. Some of the devices were deemed to be fire hazards, due to overheating and exploding batteries. While the company did ultimately recall all of the devices, the process was poorly handled which lead…
Last year, Samsung had quite the disaster with the Galaxy Note7 smartphone. Some of the devices were deemed to be fire hazards, due to overheating and exploding batteries. While the company did ultimately recall all of the devices, the process was poorly handled which lead to even more negative experiences. Things got so bad that those particular Samsung phones were banned from airplanes.
The Note7 fire issue is far behind the company at this point, and the brand is as strong as ever. In fact, the Galaxy Note8 is expected to be unveiled next week in NYC. Unfortunately, there is a new battery controversy surrounding the Galaxy Note line. You see, batteries in one of the older models are now being recalled for being counterfeit. Even worse, they can potentially cause a fire. Yikes!
Before you panic, it is important to know that only one of these batteries has overheated. Well, technically one has been reported as such. Still, it is better to be safe than sorry; this recall should be taken very seriously. Luckily, the Galaxy Note 4 features a removable battery, so impacted owners will not need to send in their phones. Instead, they will be issued a genuine battery replacement for the device.
If you aren’t sure if your Galaxy Note 4 is one of the 10,200 affected, please know it only involves refurbished AT&T variants. Is your phone not refurbished nor for the AT&T carrier? You have nothing to worry about. If you do meet this criteria, it still doesn’t mean you have a counterfeit battery. If you are one of the unlucky ones, please know that FedEx Supply Chain will be sending you a notification via mail with instructions on how to proceed.
