We feature the best cloud phone systems currently available, which allow even small businesses to enjoy an enterprise PBX phone system experience.
The best cloud phone systems provide an easy to use and manage business PBX (Private Branch Exchange) system in the cloud, allowing even small businesses access to phone features normally only affordable for enterprises. Cloud phone systems are now increasingly replacing old hardware due to their cost-effectiveness. As cloud-based phone systems run through software and use VoIP for calls and communications, they can offer much more versatile performance while including a rich range of features as standard, such as analytics and integrations. Better still, pricing works out as much more efficient as you are paying for what you use, rather than having to invest in expensive on-premises hardware. This means that even small businesses can now access full-featured VoIP services for the office and even the home, which include features previously only enterprise companies could afford to build. The result is that a small business can have a cloud-based phone system that also provides Unified Communications as a Service (UCaaS), for keeping all messaging, calls, and video conferencing, all working from the same platform. On top of this, small businesses can even use cloud-based call centers by utilizing Contact Center as a Service (CCaaS) provisions which are sometimes built into existing cloud-based phone systems. Overall, cloud services have been transforming and revolutionizing the telecoms industry and the range of services that can be provided and made accessible. Here we’ll feature the best in cloud phone systems. RingCentral Office provide a cloud-based communications and collaboration platform for businesses of all sizes. The solution includes all PBX administration functions, Android and iOS apps and unlimited calling. There is a comprehensive set of features included as standard, including call logging, monitoring, recording, and online faxing. It also offers HD voice and audio conferencing through mobile devices, as well as team collaboration through screen sharing and HD video for both tasks as well as video conferencing. RingCentral Office offers several pricing tiers for small businesses. All plans include unlimited phone calls, unlimited business SMS and mobile apps. They also offer unlimited video and audio meetings with screen sharing on both the desktop and mobile apps. However, the number of screen-sharing users is limited by the package you choose. For enterprise business, subscribers can request a demo and a quote by filling out a form on the website. Ooma Office is a cloud-based phone service which aims to deliver a big business phone experience to small businesses. Ooma might not be overflowing with the kind of bells and whistles you might find with some VoIP services, but it presents itself as a solution for smaller firms with tighter budgets, and is positioned very well in this respect. However, don’t get the idea that this is a barebones VoIP offering – in fact Ooma Office gives you all the core features you would expect, plus some more advanced functions like a virtual receptionist that allows for calls to be automatically directed to the right department. Subscribers also benefit from hold and transfer music, and Ooma provides mobile apps for iOS and Android, so you can set up capabilities such as call forwarding, enabling calls to be sent from your desk phone to your mobile when you’re out and about.
