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Google announces to shut AI-driven automation service 'Duplex on the Web'

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Google has announced to shut down Duplex on the Web, a technology that enables Google Assistant to automate certain user tasks for site visitors.
According to a note on a Google support page, Duplex on the Web is «deprecated» and will no longer be supported as of this month.
«Any automation features enabled by Duplex on the Web will no longer be supported after this date,» said the update.
«As we continue to improve the Duplex experience, we’re responding to the feedback we’ve heard from users and developers about how to make it even better,» a Google spokesperson told TechCrunch.

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