California’s Attorney General is investigating Tesla’s Autopilot safety claim advertisements for being false and misleading. He collected customer complaints from FTC filings via the online database.
A customer complaint filed at the Federal Trade Commission in August 2022 led to the California Attorney General investigating Tesla’s claims over Autopilot safety. Greg Wester, a 2018 Tesla Model 3 owner, complained to FTC about phantom braking in the car.
It is a phenomenon where the car abruptly hits the brakes without any apparent danger or reasoning. This can cause the car to be rear-ended by any vehicle behind due to the sudden nature of the action.
It is not Tesla’s first time in hot waters over false advertisements. Earlier this year, South Korea fined Tesla $2.2 million over false claims about its cars’ driving range and charging speed.
