Google is investigating numerous cases where months’ worth of user files have disappeared from Google Drive. Until it resolves the issue, the company warns users not to.
Despite the convenience and rising ubiquity of cloud storage services, users shouldn’t assume that files stored on the cloud are safe. Many Google Drive users are now discovering that a glitch in the service can put months of data at risk. Google is investigating the problem, and one user has found a possible solution.
Google is investigating numerous cases where months’ worth of user files have disappeared from Google Drive. Until it resolves the issue, the company warns users not to remove files from critical folders, but it would be safe to create new backups.
Multiple account holders have recently complained that their Google Drive files from the last few months have vanished. One reported losing three months of work. A user described the drive rolling back to May 2023 in an even more extreme example.
